Last updated: 05 July 2026
Overview
Plainroad Macrame Studio (“we”, “us”, “our”) operates education services and community features focused on macramé courses. We are committed to protecting your personal data and being transparent about our practices.
Personal data we collect
- Account data: name, email address, password (stored using industry-standard hashing).
- Transactional data: purchased courses, enrollment status, certificates.
- Communication data: messages you send via our contact form and support channels.
- Usage data: pages viewed, features used, approximate location based on IP.
- Device data: browser type, language, and cookie identifiers.
How we use personal data
- Provide and improve courses, cohorts, and community features.
- Process payments and manage enrollments.
- Send service-related messages (e.g., enrollment updates).
- Respond to support requests and inquiries.
- Analyze usage to enhance accessibility and performance.
Legal bases for processing
We process data on the basis of contract (to deliver purchased services), consent (e.g., optional newsletters), and legitimate interests (service security and improvement). Where required by law, we will obtain your consent before using cookies or similar technologies.
Cookies and similar technologies
We use cookies to keep you signed in, remember preferences (like theme selection), and understand feature adoption. You can manage cookies in your browser settings. Refusing certain cookies may degrade user experience.
Data sharing
We do not sell personal data. We may share data with service providers that help us operate the website (e.g., hosting, analytics, customer support) under contracts that require confidentiality and security.
Data retention
We retain personal data for as long as necessary to provide services and comply with legal obligations. We delete or anonymize data that is no longer required.
International transfers
When transferring data across borders, we implement safeguards appropriate to the destination and applicable law, such as standard contractual clauses.
Your rights
- Access and correction of your personal data.
- Deletion of your account and associated personal data, subject to legal constraints.
- Objection to certain processing and restriction of processing in specific circumstances.
- Portability of data you provided to us in a structured format.
- Withdrawal of consent where processing is based on consent.
Security
We use administrative, technical, and physical security measures to protect personal data. While no method is perfectly secure, we continuously improve our safeguards.
Children’s privacy
Our services are intended for individuals 16 years and older. If you believe a child has provided us personal data, please contact us to request deletion.
Third-party links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal data.
Updates to this policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or by email where appropriate.
Contact
If you have questions or requests about this policy, contact us at [email protected] or call +1 (332) 867-2045.